Let us take care of product updates for you!
It is very important that NuORDER captures your product changes in your portal. This will directly impact the Nordstrom team's experience as they are relying on up-to-date data and strong imagery. They'd like this to flow into NuORDER throughout the entire process.
Please keep the NuORDER team informed of any product data changes: ie: price changes, cancelled / dropped styles, SMU's, etc. Send us the changes and we will be happy to update your portal to reflect the changes, and notify your Nordstrom buyer.
The following topics are covered in this article:
-
Editing Existing Styles
-
Cancelling / Dropping Styles
-
Adding New Styles
Learn about SMU's in this article.
Edit Existing Styles
Let our team update the styles for you. Populate the Product Data Template (attached) with changes to your existing product data. Once you've done this, add it to your Dropbox account and email nordstrom@nuorder.com. Alternatively, you can also send our team an email with information on what needs to be changed and we'll make the updates for you.
Editing in NuORDER
Your Team Can Edit in NuORDER: If you prefer making the changes, the steps are outlined below. Additional training is also available. Please email us to schedule.
There are two places for making changes after we've uploaded:
- In the Product Gallery: You can make changes to individual products within the product gallery. This is great when editing a small number of products.
Settings --> Brand Admin --> Product Catalog Settings --> Product Gallery
- Using the Product Data Template : Edits can also be made in bulk using the same product data template you filled out for the initial upload. To download the form with your existing data, go to:
Settings --> Brand Admin --> Data --> Product Data --> Select to Download the xlsx template in horizontal format without archived products
1. In the Product Gallery
Step 1: Go to the Edit Tab
Step 2: Search for the product that you’d like to edit using the search bar. Click on the “Pencil” icon in the upper right hand corner of the product you’d like to edit.

Step 3: Edit the data points in the window. From here you can also choose to cancel or archive a product. Click “Save Product” after making your changes. Click “Save all Changes” in the product gallery after making edits to all of the products you wish to change.

2. Edit in Bulk Using the Product Data Template
To make bulk edits to your product data, scroll down to the “Downloads” section. From here you can download information on products that have already been loaded in the system:
Step 1: Click “Download Your Data Without Archived Products (Horizontal Format)" xlsx

Step 2: In the product excel, the first column will have an “_id” that is generated by NuORDER when the product is added to the system. This ID is needed in order to make changes to the product. Make the changes to the products you’d like to edit. Save the excel.
Helpful Tips:
• Don’t use “$” in the pricing columns
• Clear all borders, shading, and special
formatting.
• Remove multiple worksheets from your excel
file.

Step 3: Save the file, and then drag and drop it into the upload box: “Drag File Here.” The products will then update with the changes.
Helpful Tip: In order to add new products, use the original Product Data Template file provided by the NuORDER team. Add it to your Dropbox folder for us to review before upload.

How to Cancel / Drop Styles
Similar to editing your product data, updating cancelled or dropped styles can be done by the NuORDER team. Simply email nordstrom@nuorder.com and share with us what styles were dropped or cancelled.
Editing in NuORDER
Your Team Can Edit in NuORDER: If you prefer making the changes, the steps are very similar to those in editing your product data. Please reference the steps above. Additional training is also available. Please email us to schedule.
- In the Product Gallery
Settings --> Brand Admin --> Product Catalog Settings --> Product Gallery
You can cancel a style when in the 'Edit' tab of the product gallery. Search for the item you'd like to cancel. Select the 'pencil' icon in the upper right hand corner of the item, and select the 'Cancel Product' button.
- Using the Product Data Template : You can cancel styles in bulk by downloading your product data (same steps as in editing your data). To download the form with your existing data, go to:
Settings --> Brand Admin --> Data --> Product Data --> Select to Download the xlsx template in horizontal format without archived products
Mark the items you'd like to cancel under column 'G' with a 'Y' (Yes). Save the excel, and drag and drop it back into the Data section of Brand Admin.

Add New Styles
Let our team update the styles for you. Populate the Product Data Template (attached) with the new styles. Once you've done this, save it in your Dropbox folder and email nordstrom@nuorder.com.
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